Our Commitment
Every person has the right to be safe, respected and heard
NTC is committed to preventing abuse, exploitation, harassment and avoidable harm in its programmes, workplaces, partnerships, communications and digital spaces.
Safeguarding is central to NTC's identity and programme quality. We work with children, adolescents, young adults, survivors, persons with disabilities and communities that may experience unequal power or barriers to reporting. We therefore have a responsibility to reduce risk, set clear standards, listen to concerns and respond in ways that prioritise safety, dignity, confidentiality and the rights of affected people.
Who and what this covers
This commitment applies to board members, employees, volunteers, consultants, partners, suppliers, visitors and anyone acting on behalf of NTC. It covers in-person and online conduct in offices, communities, facilities, schools, events, transport, accommodation, communications, research, data collection and media production.
Conduct that is not accepted
- Sexual exploitation, abuse or harassment.
- Physical, emotional or degrading treatment.
- Child abuse, neglect or harmful practices.
- Bullying, discrimination, intimidation or retaliation.
- Transactional or exploitative relationships involving programme power or resources.
- Unauthorised disclosure of sensitive personal or case information.
- Taking or using images and stories without appropriate consent and risk assessment.
- Any misuse of NTC's position, funds, access, data or influence that places a person at risk.
How NTC reduces risk
- Safer recruitment, reference checks and role-appropriate screening.
- Codes of conduct, orientation and regular safeguarding training.
- Risk assessment for activities, events, travel, research, media and digital engagement.
- Age-appropriate consent and participation procedures.
- Accessible reporting channels and clear referral pathways.
- Confidential record handling and need-to-know information sharing.
- Partner due diligence, safeguarding clauses and incident escalation.
Report a concern
If you experience, witness or suspect a safeguarding concern connected to NTC, report it as soon as it is safe to do so using the contact details on our Contact Us page, or by telephone on our toll-free line. You may ask to remain anonymous, although anonymity can limit the organisation's ability to investigate or follow up. Do not place yourself at further risk to collect evidence.
If someone needs immediate medical attention or protection, contact the nearest appropriate qualified service or responsible local authority first, then inform NTC when safe.
What happens after a report
NTC acknowledges the concern, assesses immediate safety, records information securely, applies survivor-centred and child-sensitive procedures, makes appropriate referrals and determines next steps under approved policy. Information is shared only with people who need it to protect those involved or meet legal obligations. Retaliation against anyone who raises a concern in good faith is not accepted.
Children and young people
Children and young people should receive information in language they understand and have access to safe, appropriate ways to speak. Their views should be considered, while decisions prioritise safety, rights, legal duties and their best interests.